Last updated: January 2025
Firmflow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our client portal software and related services.
When you register for Firmflow, we collect your name, email address, business name, and phone number (optional). If you sign in with Google, we receive your name and email from Google.
As an accountant using Firmflow, you may upload client information including names, email addresses, business names, and documents. You are responsible for ensuring you have appropriate consent to share this information with us.
We automatically collect information about how you interact with our service, including pages visited, features used, and time spent on the platform.
Payment processing is handled by Stripe. We do not store your full credit card number. Stripe's privacy policy governs their handling of payment data.
We implement industry-standard security measures to protect your data:
We retain your account data for as long as your account is active. If you cancel your subscription, your data remains accessible for 30 days before deletion. You may request immediate deletion of your data at any time by contacting us.
We use the following third-party services:
You have the right to:
If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect and how it is used, the right to delete your information, and the right to opt out of the sale of your information. We do not sell your personal information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our website.
If you have any questions about this Privacy Policy, please contact us at: